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Inez Chiara C. Cortes

Upper School,

Class 2003-2004

"We were encouraged in and out of class, to think for and express ourselves that made studying seemed like a challenge to surmount, instead of a chore to dread..." read more>>

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Making a Difference in the Industry

“Great things are not done by impulse, but by a series of small things brought together. And great things are not accidental, but must certainly be willed.”
- Vincent Van Gogh

Nothing could be more apt in describing Southville homegrown Pauline Delos Trinos of Citadines on Bourke as she is awarded the Grand LIFE Heartware Award by Ascott Limited. Ascott’s LIFE Heartware Award aims to recognize outstanding individuals who have consistently demonstrated exemplary attitude in their work and strived to “deliver service from the heart” to colleagues and residents, creating Ascott Moments.

“I am really thankful for the recognition, but mostly, I am humbled. I wasn't expecting anything; I was just doing my thing. So when they told me that I won the quarterly award, I was surprised as I did not even know I was nominated. And months later they told me I won the Grand LIFE award, it was even more humbling especially that it is for the whole Australia cluster (I thought it was just for the property I work at in Melbourne).

“The award made me realize that hard work, and perseverance really pays off. I do feel extra pressure now though because way before being nominated and winning the award, they are already training me as Front Office Supervisor so I know the expectations would be higher now than it used to be. But I am up to the challenge and hopefully proving to them that I can do it,” Pauline said.

Miss Pauline looks back to her roots and thanks Southville for the values she learned and has helped in her career growth.

“It might be cheesy, but I have always lived by these lines from the pledge; ‘to become leaders and movers of society’, ‘facite diferentiam’, and ‘one team’. Doing my job as a Guest Service Officer is nowhere close to being a leader yet, but in my own way, I apply it when I am training my peers as I am their senior. I try to teach them as much as I can and guide them,” she added.

Pauline is a true testament of Southville’s unending commitment in preparing its students not only as academic achievers but also as capable leaders of society, consistently seizing every opportunity to exceed the expectations.